FAQ Banner

FAQs

tick

How do I reserve a table?

Select your restaurant, validate your card and reserve your table.

tick

Will I receive a reservation confirmation?

Yes. You will receive an intimation on WhatsApp once we have received your reservation followed by a confirmation message once the reservation is confirmed.

tick

Is there any reservation fee?

No, there is no fee for table reservations through the website.

tick

How early should I reserve a table?

We recommend booking at least 3 hours in advance, especially on weekends or during peak hours. (revise to a mean number)

tick

How do I contact the restaurant?

Restaurant contact details are available on the booking page and confirmation page.

tick

Can I modify or cancel my reservation?

Yes, you can modify or cancel your reservation from the confirmation link (subject to terms & conditions)

tick

What happens if I arrive late?

Restaurants will not be able to hold the table beyond 15 minutes post the reservation time.

tick

Can I book for a large group?

Yes, group reservations are available. For large parties, our team may contact you via email for confirmation.

tick

Who should I contact for reservation issues?

For any issues, please reach out to our support team by email at visa@tiealliances.com. All communications will be handled through email only.